To provide legal advice or conduct your case, we will need to hold and process your personal data which you have given us, or which we have obtained or will obtain with your consent from third parties.
We will only ask you to provide personal data to the extent that it is needed to provide the agreed advice and/or assistance and will only use it for that purpose. If we ask you for personal data which you would rather not disclose to us, then we will discuss this with you; this may affect the service that we can provide to you.
All your personal data is confidential and will not be shared with anyone outside our organisation, except to the extent that it is necessary in order to conduct your case (such as with UKVI, interpreters or experts), to which we will ask you for your consent at the outset of the case.
If your data is provided to anyone outside our organisation, we will ensure that it is sent in a secure way and is kept securely by the third party in accordance with their professional obligations, and is only used for the purposes of providing services to you or to us, in relation to your case.
We will protect your data from loss or unauthorised access and disclosure.
You have the right to request details of the personal information we hold about you and ask us at any time to correct anything which is inaccurate or out of date. You should immediately inform us of any changed contact details while your case is ongoing to avoid loss of important communications from us.
We will hold your data for as long as it takes us to progress your case and then for 6 years after the case ends. This is because of our legal and regulatory obligations under which even closed files can be audited by our regulator, the Office of the Immigration Services Commissioner, at any time within 6 years of file closure.
At the end of that period, we will securely destroy your file of documents, including any paper file and all computer records. Until that time you have the right to request a copy of your file. Please do so in writing. We will endeavour to provide this to you within 7 days of your request.
You can find out more about your rights under data protection legislation from the Information Commissioner’s Office at www.ico.org.uk .
Usamos cookies para analizar el tráfico del sitio web y optimizar tu experiencia en el sitio. Al aceptar nuestro uso de cookies, tus datos se agruparán con los datos de todos los demás usuarios.